Processing time on orders
Pre made items will be shipped within 2 working days and a tracking number with Australia Post will be provided.
Made to order items will be shipped within 7 working days and a tracking number with Australia Post will be provided.
If you require a rush on made to order items, it is available for an additional $15 with shipping the following working day. Please make contact with us about this so we can make arrangements.
The following is our recommendations for sizing. If using larger cloth nappies, please go up a size on your nappy covers for a better fit.
All Australian domestic postage is a flat rate of $10, with Australia Post and a tracking number provided. Orders over $85 comes with free post.
International postage is currently being investigated. Please make contact with us if you would like to make arrangements for an International delivery. Note that all duties payable in your country is additional to shipping costs and are to be made by the purchaser.
Domestic express postage is available. Please select this option at the check out. Also note that we are in a rural location and express post may not be 24hrs and is in the hands of Australia Post.
Problems with orders
If you encounter a problem with your order, please make contact with us first. Many issues can be easily resolved with a simple conversation.
If returning a product, it must be received in its original condition - not worn, washed, soiled., with all tags and free of pet hair. Proof of purchase such as an order/receipt number must also be provided.